Hotel Management System

A channel manager is software that connects your property, hotel or B&B to multiple online travel agencies (OTAs) and other booking platforms such as Booking.com, Expedia, and Airbnb, and keeps your room availability and rates synchronised across all of them in real time, from a single dashboard, eliminating the risk of overbookings.

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Without one, every booking made on one platform or OTA has to be manually reflected on all others, which costs hours every week and is the primary cause of overbookings. For independent hotels and B&Bs with 3 to 30+ rooms across Europe, a channel manager is not optional, it is the foundation of a well-run distribution strategy. Amenitiz's channel manager connects to 150+ hotel-specific OTAs in Europe, with no per-reservation commission and no third-party integration required.

A channel manager software automatically updates your room availability and rates across every connected OTA the moment a change occurs: whether that is a new booking, a cancellation, or a manual rate adjustment you make in your dashboard. For an independent hotel or B&B managing three or more booking platforms, this eliminates the daily routine of logging into each extranet separately, reducing what can be several hours of workweek to a single action in one place. Every room night sold on Booking.com instantly closes on Expedia, Airbnb, and every other connected channel with no manual step required. Amenitiz's channel manager helps by making you spend less time in front of a screen doing manual updates, and more time with your guests.

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A channel manager works through two-way sync (XML connection): when a guest books a room on any connected OTA, the channel manager instantly sends an update to all other platforms, closing that room across every channel simultaneously. The gap between a booking being made and your other channels reflecting it, even if just a few minutes, is precisely when overbookings happen, and two-way real-time sync eliminates that window entirely. For independent hotels and B&Bs in Europe managing availability across Booking.com, Expedia, Airbnb, and their own direct booking website at the same time, this protection runs automatically in the background, 24 hours a day. Our channel manager uses real-time two-way sync across 150+ listings, so the risk of a double booking is removed without any manual intervention on your part.

For any independent hotel or B&B listed on more than one booking platform, a channel manager is the difference between a distribution strategy that runs itself and one that consumes your day. Without it, every rate change, every room closure, and every last-minute availability update has to be replicated manually across each OTA extranet, and a single missed update is all it takes to trigger an overbooking, a rate mismatch, or a lost booking to a competitor whose availability showed correctly.

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Beyond preventing errors, a channel manager gives small independent properties like yours the same distribution efficiency as larger hotels: maximum visibility across all channels, consistent pricing, and the ability to add new OTAs without adding new workload. For independent hoteliers with 3 to 30+ rooms across France, Italy, Spain, and Portugal, our channel manager is built specifically for this scale: included as a native feature of the platform.

Connecting your rooms to Amenitiz's channel manager is handled with the support of a dedicated member of our Onboarding Team, who configures your OTA connections, maps your room types, and sets up your rate plans on your behalf: you do not manage the technical setup alone.

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The process starts from your Amenitiz dashboard, where your room types and rate plans are matched to the corresponding listings on each OTA, ensuring availability and pricing sync correctly from day one. For major platforms like Booking.com, Expedia, and Airbnb, connections are made via direct XML integration for real-time two-way sync; for smaller or regional OTAs, iCal connections are available as an alternative.

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Most independent hotels complete the full setup and go live within 30 days of signing, with Amenitiz's team staying close during the first days to make sure everything runs smoothly.

Yes, Amenitiz is built exclusively for independent properties with 3 to 30+ rooms, and its channel manager is designed around the specific reality of running a small hotel, B&B, or guesthouse without a dedicated revenue management team or IT support.

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Unlike enterprise channel managers built for large chains and scaled down for smaller properties, Amenitiz was purpose-built for independent hoteliers from day one, with an interface that requires no technical knowledge, an onboarding team that handles the full setup, and multilingual support available in English, French, Spanish, Italian, and Portuguese.

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More than 15,000 independent properties across France, Italy, Spain, and Portugal already use it to manage their OTA distribution.

Amenitiz's channel manager connects to 150+ OTAs and booking channels, including the major global platforms: Booking.com, Expedia, Airbnb, Google Hotels, and Agoda, as well as a wide range of regional and niche platforms relevant to independent hotels across France, Italy, Spain, and Portugal.

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All connections use direct XML integration where available, which means rates, availability, and restrictions sync in real time rather than on a delayed schedule. You can activate or deactivate individual channels at any time from your Amenitiz dashboard without affecting other connections, making it straightforward to test new platforms or pull back from underperforming ones.

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The full list of supported channels is available here, and if a platform you rely on is not yet connected via XML, iCal synchronisation is available as an alternative.

Yes, and this is one of the most important things that sets Amenitiz apart from the typical stack an independent hotel ends up with. The channel manager, property management system (PMS), and booking engine are not separate products connected by an API: they are all part of the same platform, sharing the same inventory, the same calendar, and the same rate data in real time.

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This means a booking made through Booking.com lands in your PMS calendar immediately with no sync delay, and a direct booking made through your website's Booking Engine closes availability across all your OTAs instantly, with no integration to configure, no third-party connector to maintain, and no additional cost beyond your Amenitiz subscription.

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For independent hotels with 3 to 30+ rooms, this unified architecture eliminates the most common source of overbookings and rate mismatches: the gap between disconnected tools that are supposed to talk to each other but sometimes don't.

Amenitiz gives you full control over how rates are sent to each OTA through a dedicated rate plan system, managed entirely from your dashboard without logging into each platform separately. For each connected channel, you can either set independent fixed prices, useful when you want full manual control per OTA, or use derived rate plans, which automatically calculate a channel-specific rate based on your base rate with a percentage markup or discount applied.

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For example, if your standard rate is €100 and you want to send Expedia a rate that reflects their commission, you set a +15% derived rate once and Amenitiz handles the calculation and sync automatically from that point forward.

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This makes it straightforward to maintain rate parity across channels, protect your direct booking margin, or deliberately incentivise guests to book through your own website by keeping your direct rate lower than your OTA rates. For properties that want to go further, Amenitiz's built-in PriceAdvisor provides demand-based pricing suggestions that you can apply and push to all channels in one click.

The Amenitiz channel manager is not sold as a standalone product: it is included as part of the Sales Pro and Ultimate+ subscription plans, alongside the PMS, Booking Engine, AmenitizPay, and Website Builder, so you get the full platform rather than paying separately for each tool. There is no per-reservation commission charged on bookings made through the channel manager, meaning your subscription cost stays predictable regardless of how many OTA bookings you receive.

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Monthly pricing depends on your property size and chosen plan, and Amenitiz offers an additional discount for annual subscriptions. For a quote tailored to your number of rooms and market, the recommended next step is to book a free demo directly on the Amenitiz website: the team will walk you through the plans and confirm the right fit for your property.