Streamline operations, reduce costs, and beat your competition.
Centralise tools and get more direct bookings, without any hassle!
Run operations on the go and grow your property management business.6 Need-to-knows of Hotel Revenue Management
Hotel Revenue Management is a practice as essential to running a hotel as keeping a collection of rooms, beds and keycards. It is to hospitality what trainers are to long-distance running. The only problem is – when was the last time you had the make-up of a trainer laid out to you? Do you know […]
Hotel Revenue Management Strategies within the Industry
For many independent hotel managers or owners hotel revenue management or yield management is somewhere between Pandora’s Box and Aladdin’s Cave. It is the grail of the hospitality industry – the hotel business – but not quite as straightforward as a lot of people imagine it should be. Sure, there are bound to be wonders […]
To do or not to do – that is the hotel breakfast question
When you take away all the trimmings – put showers where the two person jacuzzis are and regular beds where there would have been four-posters – the breakfast – and particularly the breakfast buffet – might be the only thing that makes a hotel-stay truly exclusive to a regular day in the life. Think about […]
10 Ways to Avoid the Brunt of the Energy Crisis this Winter
With the war in Ukraine nearly two thirds of a year old and winter coming it’s high time we each took an inventory of the imminent pragmatic consequences we can expect for us and ours. The effects of the ongoing conflict will continue to have far-reaching consequences for us all – I’ll bet you’re feeling […]
Types of hotel guests and their needs
Hospitality is one of the industries experiencing noticeable growth globally. Think of that five-star hotel you enjoy spending your holidays and meeting at. What keeps you returning to the same hotel? What do they have that you cannot find elsewhere? This article explores various types of hotel guests and their various needs. What are the […]
Difference between hotel, motel, and resort
The hospitality field has been experiencing expeditious growth over the past decade. This investment opportunity has attracted different players in the industry like hotels, motels, and resort owners. Understanding the differences between hotels and motels can help you make the right investment decision while targeting specific customers on the market. This article may help you […]
What are KPIs in the hotel industry?
The hotel industry is arguably one of the most unpredictable industries in the world today. The massive industry comprising the food & beverage sector, travel and tourism, lodgings, and accommodations and recreational facilities employs a substantial percentage of the global population and directly and indirectly contributes a significant percentage of the global economy. To counter […]
All you need to know about ADR in hotel industry
Running a hotel requires paying attention to the daily expenses and revenue of your hotel business. The average daily rate of a hotel can help you keep track of your general performance. The ADR is a metric used to measure the average revenue a hotel gets daily from each of their rooms when occupied. This […]
How to measure the profitability of your hotel
The capability of the business to bring about more revenue from its operations is its profitability. Hotels, just like other organisations, carry out their business operations to generate revenue that may enable them to continue running their daily activities. Understanding how to measure and interpret your business profitability can be essential to achieving the primary […]
Everything you need to know about a Hotel PMS
A hotel PMS, property management system, is a software that assists hotels in scheduling, managing, and organising their day-to-day operations efficiently. Through the software, small and independent hotels and groups can handle front office workflow, guest check-in and check-out, booking, room assignment to guests, billing, and housekeeping tasks delegation. A hotel PMS is a vital […]
7 common tips to ensure the highest hotel quality
Hotels encounter constantly changing customer preferences, expectations, and behaviors. Businesses capable of delivering excellent hotel quality and creating memorable experiences via personal touches, special amenities, and outstanding customer service are rewarded with word-of-mouth referrals, repeat business and constructive social media reviews. Service is king in the hotel and hospitality industry. Therefore, every hotelier is familiar […]
Revenue management: what it is and how it works
Revenue management is the act of using statistics and operational data to enable hoteliers to forecast their guests’ behavior. The information helps one to make informed judgments about pricing and distribution methods. The primary aim of revenue management is to have the room available for the proper person at the right time and location. You […]
4 main distribution channels in hotel industry
Hotel distribution strategy is a policy of issuing out hotel rooms via different channels with the aim of maximising the profits. When settling for a distribution channel, you may decide how to bring more revenue to the hotel. There are numerous ways to distribute your service within the hotel industry and identify which hotel channels […]
8 steps to improve guest experience in your hotel
The guest experience your customers get in your hotel might affect your income and the image of your hotel. Therefore, providing an excellent hotel customer experience in your hotel may be both a marketing and a profit-generating strategy. With an increased growth in the hotel industry, hotel owners may devise new tactics to ensure customers […]
What is RevPAR in a hotel and how is it calculated?
In this article we’re going to try to give you an accurate picture of why RevPAR is such a crucial formula to get familiar with and to put to use if you want to optimise your data to fill rooms. It’s one of the most important KPIs there is to know and hopefully in this […]
How to Create a Hotel Marketing Plan
In the hospitality industry, trends are constantly changing, thereby presenting you with an opportunity of devising functional strategies and an effective hotel marketing plan. But devising a marketing plan may sound as daunting as rocket science. Whether you�ve established a new hotel or are working to rebrand an existing one, having a defined marketing plan […]
How to Repair Your Hotel’s Online Reputation
Running a hotel is not a walk in the park! Things can get pretty rough when you are clouded by multiple moving parts: from managing the bar, customer service, and online presence. Get a few things wrong and in the blink of an eye, your online reputation is damaged. Furthermore, the current digital era affords […]
Why Should my Clients Book Directly with my Hotel?
For years now, Online Travel Agencies (OTAs) like Booking.com, TripAdvisor Inc, or Expedia, have been the go-to booking websites for most travelers. Amidst intense competition in the hospitality industry, it is a no-brainer that your hotel should be listed in multiple OTAs. It will increase your brand visibility and help you reach untapped markets. Nonetheless, […]
How to Create an Online Booking System in 4 Steps
If you�re trying to scale the heights of the hospitality industry, consider adopting intelligent tools that will ease your daily tasks and generate revenue at the same time. One tool for instance, is an online hotel booking system � a technological tool that can easily capture and process direct online bookings. It is your ticket […]
3 Essential Hotel Management Software Features
Within the hospitality industry, technology continues to play an important role for hoteliers. Without a doubt, hotel management software has made transformative impacts, especially in improving how businesses operate. In hotel software however, there is often a misconception that one-size-fits-all. Different hotels have different needs based on multiple factors such as geography and property size. […]