Privacy Policy

Effective date: 23-October-2025 • Updated on: 23-October-2025

This Privacy Policy explains the policies of https://amenitiz.com/ on the collection, use, disclosure and protection of personal data we collect when you access https://amenitiz.com/ (the “Service”). This Privacy Policy defines and describes your privacy rights and how you are protected under applicable privacy laws.

By using our Service, you are consenting to the collection and use of your personal data in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection and use of your information as outlined in this Privacy Policy. This Privacy Policy has been created with the help of CookieScript Privacy Policy Generator.

What information do we collect, for what purposes, and on what legal basis.

The definitions of legal basis used below are understood as follows:

Legitimate interest: interest of the Company or of a third party, provided that your interests or the fundamental rights and freedoms are not overriding, and such use of your personal details is balanced against your human rights and freedoms.
Contract performance: processing your personal data where it is necessary for the performance of a contract to which you are a party or to take pre-contractual measures before entering such a contract.
Legal Obligations: processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
Consent: your consent shall mean any freely given, specific, informed, and unambiguous indication of your wishes by which you, by a statement or by a clear affirmative action, signify your agreement to the processing of personal data relating to you. We can request your consent for processing when we do not have another legal basis for processing your data.

Category	What we collect	Purpose	Retention	Legal basis
Usage Data	Information on how users interact with our website or application, including pages visited, time spent on pages, click paths, and browser details.	To analyze user behavior, optimize performance, and enhance the user experience.	730 days	Legitimate Interests
Personal Identification Information	Full Name, Email Address, Mobile Phone Number	To manage user accounts, support secure access, and provide personalized content.	730 days	Consent
Contact Information	Work Address	To ensure accurate service delivery and support account-related communication.	730 days	Consent
Online Identifiers & Device Information	Browser Type and Version, Operating System	To secure our platform, optimize performance, and understand technical usage.	730 days	Legitimate Interests
Location Data	Geolocation (GPS coordinates, location based on IP)	To personalize experiences and services based on your location.	730 days	Legitimate Interests
Communication Data	Email Correspondence	To provide customer support and maintain a record of correspondence.	730 days	Consent
Preferences & Behavioral Data	User Interests and Preferences, Product or Content Interaction History	To personalize recommendations, ads, and content.	730 days	Legitimate Interests

How do we obtain your Personal Data.

We collect information you provide directly to us when you:

Fill in any forms
Use our Services
Correspond with us
Contact us for other reasons

Receiving Personal Data from Public Sources:

In addition to receiving personal data directly from individuals, we may also obtain personal data from public sources such as public business directories, professional networking platforms (e.g., LinkedIn), or publicly available hotel websites used to identify hotel and property owner contact details. All personal data collected from this source is processed in accordance with applicable data protection laws and used transparently, lawfully, and securely.

Requirements to Provide Personal Data:

Contractual requirement: Full name, email address, and mobile phone number are required to register an account, schedule a product demo, and communicate essential information related to Amenitiz services. Without this information, we will be unable to create or manage the user’s account, provide access to the platform, or deliver the contracted services.

How do we share your information.

With your consent: Amenitiz Solutions will share your information for any purpose with your explicit consent.
For transfers of business: Shared in the event of merger, sale, financing, or acquisition of all or part of our business.
Advertising & analytics: Shared with third-party service providers for ad delivery, measurement, and analytics purposes.
Operations & support: Shared with trusted partners that assist in operating our website, processing payments, and providing customer support, under confidentiality agreements.

International data transfers: We transfer personal data to the United Kingdom and the United States based on your explicit consent (Article 49(1)(a) GDPR). Before obtaining consent, we will inform you of potential risks due to the lack of adequacy decision or safeguards. You may withdraw consent at any time without affecting prior lawful processing.

Data Subject Rights.

You have the following rights under GDPR: access, rectification, erasure, restriction, portability, objection, and the right to be informed. You can also withdraw your consent at any time via the cookie banner or by emailing marketing@amenitiz.com.

Requests will be processed within one month (extendable to three for complex cases). We may refuse manifestly unfounded or excessive requests, explaining the reasons in writing.

Right to Lodge a Complaint

You can lodge a complaint with the Agencia Española de Protección de Datos (AEPD) via https://www.aepd.es/.

Security

Although no system is completely secure, we implement appropriate physical, technical, and administrative safeguards to protect personal data, restricting access to authorized personnel only.

Changes to this Policy

We regularly review this Privacy Policy and reserve the right to modify it at any time in accordance with applicable laws. Any updates take effect upon publication on our website.

Contact Us

Name: Amenitiz Solutions
Address: Rambla de Catalunya, 2, 08007, Barcelona, Spain
Email: marketing@amenitiz.com
Website: https://amenitiz.com/
Phone: +33 1 86 65 02 09