How can independent hotel owners save time and get up to 15+ hours every week, while executing even more tasks than they did before?
The answer is simple: by adopting digital solutions like Amenitiz All-In-One Hospitality Management Software.
According to Tornos News - a greek travel news publisher - even though avast majority of European hotels have already adopted a digital infrastructure, systems integrations, data analysis and revenue management tools, there is still a gap in technology adoption like cloud-based PMS software or artificial intelligence used in their daily operations.
A study released by the University of Applied Sciences of Western Switzerland HES-SO Valais-Wallis in 2025, with a sample of 1,500 hotels in 6 European countries, shows that there is still room for adoption in the European hospitality industry.
Some of the observations in the study about digital adoption show that 75% of hotels have a Property Management Software (PMS), 63% of update rates & availability using Channel Managers, 44% of hotels use a Revenue Management System (RMS) and 33% of them still rely on excel.
These metrics show us that even though independent hoteliers are moving towards digitalization, there is still room for adoption, and even better, using all-in-one tools like Amenitiz, that provide all tools an hotelier needs, in one centralized platform.
This article is a summary of Chapter 5 of our new Whitepaper: "The Independent Hotel Success Guide".
We will cover the following topics:
Let's dive in:
Where are independent hotel owners investing their time when running their hotel operations in 2025?
The best time to manually check if there are any new reservations in Booking.com, AirBnB, Expedia, or Google Hotels. Then, updating your spreadsheets manually (again) to keep track of new bookings, update the availability in your OTAs, and pray you didn't do any mistakes.
Always answering the same questions to your guests (which is completely normal):
The day where your guests are arriving to your hotel and put all the effort on making it an unforgottable expericence:
How much time can be saved every week? Let's do the numbers:
Every new booking means updating multiple calendars with a high risk of overbooking or losing revenue.
Check-in time, WiFi password, breakfast hours, restaurant recommendations... The same questions from every guest.
Sending arrival instructions, coordinating key handoff, explaining how things work, and being available 24/7.
Communicating with your employees to ensure rooms are clean & ready for the new guests.
The manual way: When a new reservation comes in on Bookin.com, you update the availability of that room on AirBnB, on your website, and in your excel sheet, and hope you didn't miss anything.
The automated way: Everything happens in 1 calendar. When there's a new reservation, all calendars update instantly, eliminating human errors and preventing overbooking.
The manual way: You send the same email template to every guest; booking confirmation, pre-arrival information, check-in instructions, and so on. You reuse the same template or customize it a little bit to fit each guest individually.
The automated way: You set up an automation once, and every guest recieves:
The manual way: You're available at check-in time. You greet guests. You explain everything. You hand over keys. You answer questions.
The automated way: Guests complete check-in online before arrival. They provide required information (ID, payment). They receive access codes or key pickup instructions. They arrive and let themselves in.
The manual way: You tell your cleaner which rooms need cleaning, when guests are checking out, any special requests.
The automated way: Your cleaner sees the schedule automatically. They know which rooms need cleaning, when, and any notes you've added. No phone calls. No confusion.
You could piece together five different tools. A channel manager here. An email automation tool there. A booking engine somewhere else.
But then you're managing five different systems. Five different logins. Five different places where things can break.
Amenitiz is built as a true all-in-one platform (not multiple systems connected together). Our product offers among other tools:
Running an independent hotel shouldn't mean sacrificing your personal time or being chained to your property 24/7. When you automate the repetitive, time-consuming tasks that eat up 15+ hours every week, you can focus on what truly matters: creating memorable experiences for your guests.
The strategies outlined in this chapter - from calendar synchronization and automated guest communication, to online check-in and housekeeping coordination - provide a practical framework for reclaiming your time without losing the personal touch that makes your property special.
The key is choosing the right approach: piece together multiple disconnected tools that require constant management, or adopt an all-in-one solution that works seamlessly from day one.
Remember, whilst your competitors are still manually updating spreadsheets and answering the same emails over and over, you can be leveraging smart automation to deliver faster responses, eliminate booking errors, and have more time to focus on strategic growth and guest experience.
Ready to get your 15+ hours back every week?
Download the full "The Independent Hotel Success Guide" WhitePaper to access all seven chapters, including detailed implementation guides, automation checklists, time-saving templates, and actionable strategies designed specifically for independent hoteliers.
