Amenitiz vs Kross Booking: Complete Comparison 2026

Amenitiz vs Kross Booking 2026: complete comparison for
independent hotels


Kross Booking is an Italian cloud-based hotel management platform developed by Solutions Plus s.r.l. in Bari. It combines PMS, channel manager, and booking engine in one tool. It is a solid, affordable option for Italian hoteliers who are comfortable with a technical setup. Where it falls short is in what it leaves out: no hotel website, a PayPal-only payment integration, support that charges €50 for phone calls, and a setup process that reviewers consistently describe as complex and time-consuming.

Amenitiz is purpose-built for independent hotels and B&Bs with 3 to 30+ rooms across Europe. One subscription covers everything: hotel-native PMS, booking engine, channel manager (150+ OTAs), SEO-optimised hotel website built by experts, and AmenitizPay with 0% commission on direct bookings, native support 7 days a week, and free guided migration from day one.
Complete PMS for hotels
150+ OTAs
15 000+ hotels in Europe
Reconocido por líderes del sector.
Con la confianza de hoteleros.
trustpilot ratings of 4.6google rating of 4.6Capterra Shortlist 2024 badge with a shield design and an orange banner.

Respuesta rápida: ¿cuál es mejor?

por comparado con Smoobu (diseñado para alquileres vacacionales), porque ofrece: frente al sistema de alquiler frente a un complemento de 12,99 €/mes frente a centrarse en Airbnb frente a integraciones externas frente a un creador de sitios web limitado
Hasta 2.400 €/año al evitar complementos y comisiones adicionales

Amenitiz vs Smoobu: lo que realmente obtienes

Centraliza las reservas, automatiza los pagos y gestiona toda tu operativa desde un único panel intuitivo. Sin necesidad de conocimientos técnicos.

Amenitiz vs Smoobu — Comparativa
Característica
Precio
42 – 125€ / mes
123 – 143€ / mes (por 10 habitaciones)
Diseñado para
Hoteles independientes en Europa, de 11 a 30 habitaciones
Apartamentos y alquileres vacacionales
Puntuación de Trustpilot
4,6
4,1
PMS
PMS integrado con Channel Manager y Booking Engine
PMS incluido
Channel Manager
120+ OTAs
100+ OTAs
Chat integrado con OTAs
Gratis
Solo con Smoobu Pro
Booking Engine
Motor de reservas optimizado, totalmente integrado en tu web y diseñado para convertir visitantes en reservas directas
Booking Engine nativo
Comisión del Booking Engine
No
Web del hotel
Web hotelera optimizada para SEO, con diseño responsive
Web sencilla que el cliente debe crear, optimizar y gestionar por su cuenta
Optimización SEO
SEO avanzado incluido sin coste adicional
SEO básico
Experiencia de reserva
Proceso de reserva fluido con pagos flexibles y una experiencia móvil impecable
Experiencia estándar
Pagos
AmenitizPay
Sin solución nativa
Precios dinámicos
PriceAdvisor
Precios dinámicos de Smoobu
Analítica e informes
Informes de ocupación, ADR, RevPAR y más
Informes básicos
Anuncios para hoteles
AmenitizBoost
No
Atención al cliente
Atención al cliente especializada en tu idioma
Sistema de tickets
Centro de aprendizaje
Acceso gratuito a The Hotel Club, blog, guías y recursos
Blog, guías y recursos
Migración de reservas
Acompañado por un experto durante todo el proceso
Manual
Independent hotels that switched to Amenitiz
Fuller rooms. Higher margins. Time back.
+23%
Occupancy
"Since we started using Amenitiz, bookings have increased by 23%."
Mrs Estevez Enrique
Hotel Nueva Alcazaba
+15%
Direct bookings
"Clear increase in direct bookings through my website, which now represent approximately 10% to 15% of monthly bookings. Before, they practically didn't exist."
Mr F.Lima
Guest House Imaculada
100%
Automated payments
"AmenitizPay currently handles 35-40% of my revenue, with much more favorable commissions than OTA's payment platforms"
Mr Gilardino
Seven Suites Sanremo
25h
Saved per month
"It's like having a virtual co-worker, operating 24/7"
Mr Speiss
La Casita di Fuerte
Figures based on internal data across a sample of Amenitiz customers in Europe.

Otras razones por las que la gente elige Amenitiz

CHANNEL MANAGer

Sincronización OTA pensada para hoteles, no para alquileres

Smoobu se integra bien con Airbnb y plataformas de alquiler vacacional, pero las OTAs hoteleras requieren un control más avanzado de precios, restricciones y disponibilidad.

Amenitiz ofrece actualizaciones en tiempo real en más de 150 OTAs, con un PMS diseñado para gestionar reglas hoteleras, estacionalidad, tarifas y operaciones.

Chart showing connectivity status of booking platforms including Google Hotels, Airbnb, SkyScanner, Booking.com, and Agoda, with most marked 'Connected' except Airbnb labeled 'Not Connected', and a note to stop overbooking.
SMART pricing

Precios que se ajustan en solo 2 clics

Smoobu ofrece el pricing dinámico únicamente como un complemento de pago, separado de la gestión principal.

Con Amenitiz, en cambio, PriceAdvisor está integrado: optimiza automáticamente las tarifas según la demanda, la ocupación y la estacionalidad, y las actualiza al instante en todas las OTAs.

Table showing dates from 25 to 29 with standard prices in euros and recommended prices highlighted in green and red, with checkboxes for selection and a blue button labeled 'Aplicar tarifa'.
PAYMENTS

Pagos hoteleros, simples y fiables

Smoobu depende de procesadores externos (Stripe y PayPal), lo que suele traducirse en pagos fragmentados y conciliaciones manuales.

Amenitiz ofrece AmenitizPay, un sistema de pagos hoteleros totalmente integrado: depósitos, preautorizaciones, enlaces de pago y facturas, todo gestionado directamente desde el PMS.

Payment methods menu with a summary showing total 150€, 50€ paid by card, 100€ pending or refunded via payment links.
Si quieres descubrir lo fácil que es pasarte a Amenitiz o aún dudas entre Smoobu y nuestra solución, reserva hoy una demo gratuita y uno de nuestros expertos te acompañará.switch to Amenitiz or to learn more about the differences between Kross Booking and our solution, book your free demo today and an expert will get in touch with you.
Three horizontally aligned text blocks each with a square icon on the left and lines of text on the right.
All-in-one hotel software

Built for how independent hotels actually work

Stop switching between different systems. Amenitiz handles reservations, payments, pricing, websites, and marketing in one place. Everything connects - so your hotel runs smoother.

Gray speech bubble with black quotation marks inside.
Testimonios
Historias reales de quienes ya trabajan con Amenitiz

"Tener toda la gestión del hotel centralizada me ayudó enormemente con la facturación."

Imma Bruna
Hotel Manager - Hotel Bruna
🇪🇸 España

"Desde que empecé a usar Amenitiz, mis reservas han aumentado. Recomiendo encarecidamente Amenitiz: ¡una herramienta sencilla, eficaz y esencial!"

Thomas Buet
Hotel Manager - L'Ardésia
🇫🇷 Francia

"En nuestro hotel, solíamos pasar horas actualizando la disponibilidad en todas las OTAs... hasta que descubrimos Amenitiz."

Stefania Ciaccio
Hotel Manager - Palco Rooms & Suites
🇮🇹 Italia

"Amenitiz ha facilitado la automatización de las tareas en mi hotel, como los registros y la facturación."

Mónica Guimaraes
Hotel Manager - Casa do Engenho
🇵🇹 Portugal

"Tener toda la gestión del hotel centralizada me ayudó enormemente con la facturación."

Imma Bruna
Hotel Manager - Hotel Bruna
🇪🇸 España

"Desde que empecé a usar Amenitiz, mis reservas han aumentado. Recomiendo encarecidamente Amenitiz: ¡una herramienta sencilla, eficaz y esencial!"

Thomas Buet
Hotel Manager - L'Ardésia
🇫🇷 Francia

"En nuestro hotel, solíamos pasar horas actualizando la disponibilidad en todas las OTAs... hasta que descubrimos Amenitiz."

Stefania Ciaccio
Hotel Manager - Palco Rooms & Suites
🇮🇹 Italia

"Amenitiz ha facilitado la automatización de las tareas en mi hotel, como los registros y la facturación."

Mónica Guimaraes
Hotel Manager - Casa do Engenho
🇵🇹 Portugal
4,6/5 de más de 15.000 clientes

Únete a +15.000 hoteleros que ya simplifican sus operaciones diarias con Amenitiz.

Simple black and white battery icon with a plus sign indicating the positive terminal.
Maximiza la ocupación
Pixelated white rocket icon on black background.
Simplifica operaciones
Icon of a speedometer gauge with the needle pointing to the right.
Controla tu negocio
Preguntas frecuentes

FAQs acerca de Simplificar tus Operaciones Diarias

¿Cuánto tiempo puedo ahorrar con Amenitiz?

Los hoteles que utilizan Amenitiz ahorran una media de 75 horas al mes, lo que reduce el tiempo de administración en más de un 70%.

Kross Booking offers a lower per-room entry price and a 30-day free trial, and its Italian fiscal compliance tools (Alloggiati Web, ISTAT, fattura elettronica) are well-regarded. For an Italian hotel that wants a complete platform covering website and payments as well as operations, Amenitiz is the more complete choice.

¿Es complicado de configurar?

No, en absoluto. Tu especialista especializado en incorporación te ayudará a importar datos, conectar las OTA y configurar tu PMS en tan solo unos días.

¿Qué tareas puede automatizar Amenitiz?

Los registros, las facturas, las actualizaciones de tarifas, los informes y más, todo ello automatizado a través de una plataforma conectada.

¿Mi equipo necesitará formación?

Amenitiz está diseñado para ser intuitivo. La mayoría de los equipos se sienten completamente cómodos en una semana, incluso con nuevas contrataciones o personal de temporada.

5. Why is Kross Booking's support a problem for Italian hotels?

Kross Booking offers Italian-language chat support, but the support model has significant limitations that show up in reviews: response times measured in hours, chat sessions closed in under 10 minutes if you don't respond immediately, and phone calls charged at €50 each.

For a hotel dealing with an overbooking or a payment issue during a busy weekend, waiting hours for a chat response is not a viable option. Amenitiz provides free human support in Italian, French, Spanish, Portuguese and English, 7 days a week, with average response times under 2 minutes via chat, phone, email, and videocall at no additional cost, on every plan.

6. How long does it take to switch from Kross Booking to Amenitiz?

Most independent hotels and B&Bs are fully live within 2 to 4 weeks. Amenitiz assigns a dedicated onboarding specialist who speaks Italian natively and handles all data migration: existing bookings, room configurations, rate plans, and OTA channel reconnections.

There is no gap in availability during the transition, and migration is included in all plans at no extra cost. By contrast, Kross Booking's setup is self-service and reviewers describe the initial configuration as complex, with some noting it can take months to fully configure for multi-property operations.

7. Does Amenitiz handle Italian fiscal compliance like Kross Booking?

Yes. Amenitiz handles electronic invoicing (fatturazione elettronica), automated guest registration for the Alloggiati Web portal (Polizia di Stato), and ISTAT statistical reporting for Italian hotels: consistent with the Italian compliance requirements that Kross Booking also covers.

Both platforms handle the core Italian regulatory requirements. Kross Booking's Italian fiscal toolset is well-regarded and one of its genuine strengths, particularly the fully automated Alloggiati Web submission.

8. Does Kross Booking have integrated payments like Amenitiz?

No. Kross Booking integrates with PayPal for payment processing, which means guests can pay via credit card through a PayPal flow. But PayPal is not a hotel payment system: there are no pre-authorisations for security deposits, no card-on-file management, no automated deposit collection, and no native reconciliation with the PMS. Every payment-related task requires manual intervention.

Amenitiz includes AmenitizPay: a fully native hotel payment system inside the PMS, with pre-authorisations, deposit automation, payment links, and a transparent flat rate of 1.4% + €0.25 per EU card transaction.

9. Does Amenitiz include dynamic pricing like Kross Booking?

Amenitiz includes PriceAdvisor, a smart pricing tool built into the platform that adjusts room rates based on demand, seasonality, occupancy, and local market conditions, updating all connected OTAs instantly. Kross Booking includes competitor rate monitoring (a tool to track what nearby hotels are charging) but does not include a native dynamic pricing engine.

For hotels that need deeper revenue management, Amenitiz also integrates natively with PriceLabs at a discounted rate through the Amenitiz Marketplace.

10. Can Amenitiz fully replace Kross Booking for an independent hotel in Italy?

Yes, and it goes further. If you use Kross Booking for PMS, channel manager, and booking engine, Amenitiz covers all three, plus adds a hotel website, AmenitizPay, dynamic pricing, and free human support seven days a week. The one area where Kross Booking has a genuine depth advantage is Italian fiscal compliance tooling, particularly the Alloggiati Web automation. Amenitiz covers these requirements too, but if deep Italian-specific regulatory workflows are your primary concern, verify the specific feature parity with the Amenitiz team before switching.